Last updated: October 3, 2024

At cdradiant.com, we aim to deliver your digital products as quickly and seamlessly as possible. Please review our shipping policy below for detailed information on how your orders will be processed.

1. Delivery Method

All digital products available for purchase on our website are delivered via instant download. After completing your purchase, you can access the products through the following methods:

• Email: A download link will be sent to the email address provided at checkout.
• Instant Download: You’ll receive an immediate download link on the confirmation page after your purchase.
• Download Link via Website: You can also access the product through a download link provided on the website immediately after purchase.

2. Download Link Details

• Immediate Access: Customers will receive a download link immediately after completing the purchase.
• Download Link Expiration: The download link will remain valid for 1 to 2 hours after purchase. Please ensure you download your product within this timeframe.
• Number of Downloads: You are allowed to download the product once during the link’s validity period.

3. Refund and Exchange Policy

• As our products are digital and immediately accessible after purchase, we do not offer refunds or exchanges.
• However, if you encounter any issues with your product (e.g., incorrect or damaged files), please refer to our Return and Refund Policy, which can be found on our website.

4. Geographical Restrictions

Our digital products are available for download globally, as long as you have internet access. There are no geographical restrictions; however, ensure that you have a stable internet connection to access and download your product.

5. Customer Support

If you encounter any difficulties downloading or accessing your digital product, our support team is here to help. Please contact us at info@cdradiant.com or visit our Contact Us page for further assistance. We’re happy to assist you with any technical issues or questions regarding your order.

6. File Formats

Our digital products come in the following file formats:

• PDF
• SVG
• JPG

Once you purchase a product, you will be redirected to the download page where you can access the files directly. You don’t need to worry about opening or using instructions, as the files will be ready for use immediately after download.