Generated on: October 3, 2024

At cdradiant.com, we offer digital products, and as such, all sales are final. However, we understand that issues can occur. Please read our refund policy carefully to understand the conditions under which refunds may be considered.

a. Refund Eligibility
We do not provide refunds for digital products unless one of the following conditions applies:

• The file is corrupted or cannot be accessed.
• The incorrect file was sent.
• The product is not as described.

If any of these issues occur, customers may request a refund within 24 hours of the purchase.

b. Refund Time Frame
Customers must submit their refund requests within 24 hours of receiving the product. Any requests made after this time will not be eligible for a refund.

c. Refund Process
To request a refund, customers must:

• Send a refund request via email to [Your Support Email].
• Provide a clear reason for the refund request, with evidence supporting the issue (e.g., screenshots of file corruption).

Refund requests will only be considered if they meet the conditions listed under Refund Eligibility.

d. Non-Refundable Products
Refunds will not be provided in the following cases:

• Change of mind after downloading the product.
• Failure to download due to user error or insufficient software compatibility.

Please ensure you have the correct software or tools to use our digital products before purchasing.

e. Refund Method
Since we do not generally offer refunds for digital products, no refunds will be processed except in the rare cases that meet our Refund Eligibility criteria.

f. Refund Response Time
As refunds are generally not offered, we encourage customers to report any issues promptly. We are committed to providing assistance to resolve any issues but will not provide refunds unless the conditions in Refund Eligibility are met.

g. Additional Considerations
We do not offer refunds outside of the standard terms. However, we are happy to assist with any product-related issues to ensure customer satisfaction.

h. Exchanges
We do not offer exchanges for digital products. In the case of a corrupted or incorrect file, we will resend the correct file once the issue is verified under the conditions listed in Refund Eligibility.